
For most dental practices, the very first touchpoint with a new patient isn’t your homepage—it’s your Google Business Profile (formerly Google My Business). That little card on the right side of search results and the pin in Google Maps decide who gets calls, clicks, and booked appointments. Pair a dialed-in Google Business Profile (GBP) with strong local SEO and you can dominate your service area for searches like “dentist near me,” “emergency dentist,” or “Invisalign in [City].”
This guide breaks down exactly how to optimize your GBP and site for local visibility—and how Epic Visibility can run the entire playbook for you.
Local search results display in two primary places: the Map Pack (the three map listings near the top) and the organic listings below it. Google chooses Map Pack winners based on three factors:
You can’t move your office closer to every searcher, but you can maximize relevance and prominence with a complete GBP and a locally authoritative website.
1) Choose the Right Primary & Secondary Categories
Pick one primary category that aligns with your top money-maker. For most practices, “Dentist” works. If you emphasize cosmetics or implants, consider “Cosmetic Dentist” or “Dental Implants Periodontist” as primary instead. Add secondary categories like “Emergency Dental Service”, “Pediatric Dentist”, “Orthodontist”, or “Endodontist” if those services exist in-house. Avoid category stuffing—choose only what you truly offer.
2) Use a Clear, Compliant Business Name
Your name should match signage and branding (no keywords stuffed in). “Bright Smiles Dental” is fine; “Bright Smiles Dental – Best Cosmetic Dentist [City]” risks suspension.
3) Confirm Address, Hours, and Service Model
Dentists are storefront businesses (not service-area businesses). Show your address, ensure hours are accurate, and add holiday hours in advance. Extended evening or weekend hours can be a visibility advantage and a conversion boost.
4) Add Appointment & Website Links
Use the Appointment URL to connect to your booking page or compatible scheduling software. Include primary website and, if you have multiple locations, use location-specific URLs that match the office.
5) Build Out Services and Treatments
In the “Services” section, list key offerings with straightforward descriptions: cleanings, exams, x-rays, fillings, crowns, bridges, dental implants, Invisalign/clear aligners, veneers, whitening, root canals, extractions, dentures, pediatric dentistry, sedation dentistry, emergency dental care. Include brief, patient-friendly explanations and expected outcomes. This increases relevance for specific queries.
6) Add Attributes and Insurance Information
Add relevant accessibility and inclusivity attributes (e.g., wheelchair accessible, LGBTQ+ friendly). If your practice accepts specific insurances and it’s allowed for your category, include that in your description or services where appropriate (and keep it updated).
7) Photos and Videos that Build Trust
Upload exterior shots (signage, parking), interior (reception, operatories), team photos, before/after visuals where appropriate, and short walkthrough videos. Keep them high-quality and current. Aim for a steady cadence (e.g., a few assets per month). Don’t rely on old images—patients want to see what your office looks like now.
8) Posts that Answer Real Patient Questions
Use Google Posts weekly: promotions (whitening specials), seasonal messaging (back-to-school checkups), procedure education, team highlights, and community involvement. End each post with a clear CTA: “Book online,” “Call now,” “Learn more.” Posts don’t directly rank you, but they increase conversions and can reinforce relevance.
9) Q&A: Seed Helpful FAQs
Add and answer frequently asked questions (yes, you can ask and answer from a patient’s perspective). Cover topics like parking, insurance, emergency availability, financing, sedation options, language support, pediatric care, and infection control. Provide concise, friendly answers.
10) Reviews—Acquire, Respond, and Showcase
Reviews are a top signal for prominence and a trust trigger.
11) Practitioner Profiles (If You Have Multiple Dentists)
Each dentist can have a separate practitioner listing, but be careful to avoid duplicate NAP conflicts. Use the practice as the main GBP that you actively promote, and ensure practitioner names, categories, and links are consistent and not cannibalizing the practice listing.
12) Avoid Common Myths & Pitfalls
Inconsistent NAP across directories confuses Google.
A strong GBP needs a foundation: a fast, well-structured site with content that reflects what you do and where you do it.
1) Build a High-Performing Homepage
Your homepage should immediately answer: who you are, where you are, what you do, and why choose you. Include:
2) Create Treatment Pages that Rank and Convert
Give each high-value service a dedicated page with:
3) Location Pages for Multi-Location or Multi-City Reach
If you serve multiple neighborhoods or towns, create unique location pages (not copy/paste):
4) On-Page Essentials
5) E-E-A-T for Dental Expertise
Add doctor bios with credentials, continuing education, and professional memberships. Publish educational guides signed by clinicians. Show your office policies, sterilization protocols, and technology stack (CBCT, intraoral scanners, same-day crown systems). These build trust and help rankings.
6) Site Speed, UX, and Mobile Experience
Most patients search on phones. Ensure:
7) Citations & Consistency
Audit and correct your NAP (Name, Address, Phone) across key directories: Healthgrades, Zocdoc (if used), Yelp, Facebook, Bing Places, Apple Business Connect, local chamber sites, and dental associations. Consistency supports prominence.
8) Local Links & Community Signals
Earn links from local partners: schools (mouthguard programs), youth sports teams, charities, health fairs, chambers, and neighborhood blogs. Sponsor or host events and request a link back to your site.
9) Content That Answers Local Intent
Create posts or guides that answer “near me” and problem-based queries:
10) Tracking & Measurement
Use UTM parameters on GBP links (website, appointment, posts). Track:
Google personalizes results based on the searcher’s location. Even a top-tier practice won’t dominate the entire metro from a single pin. Practical tactics include:
If growth plans justify it, consider a second office in a strategically underserved area.
You can implement the above yourself—or you can have a partner that does it every day for competitive legal and healthcare markets. Epic Visibility brings a full-stack, outcomes-first approach:
1) Comprehensive Local Audit
We start with a complete assessment of:
You get a prioritized roadmap with quick wins and strategic plays.
2) Google Business Profile Optimization & Management
3) Local SEO Content Engine
4) Technical SEO & Schema
5) Citations, Local Links, and Digital PR
6) Tracking, Reporting, and Real Business Outcomes
7) Multi-Location & Group Practices
For DSOs and multi-location practices, we implement:






Your next new patient is probably searching on their phone within a few miles of your office. A best-in-class Google Business Profile paired with strategic local SEO ensures they find you first—and book.
Epic Visibility can take this off your plate and deliver a predictable, measurable stream of local patients. If you’d like us to audit your current presence and map out quick wins, we’ll review your GBP, website, rankings, and competitors and come back with a concrete plan tailored to your practice and market.
Let’s turn local search into your most reliable source of new patient growth.








